Staff Vacancies

Job title: Administrative Assistant
Department: Main Office (Sanctuary) Responsible to: Office Manager

Contract Type: Permanent
Probation Period: 6 months
Salary/Hourly Rate: NMW + 50p
Hours of work: (37.5hrs a week) 5 days per week, covering every 4th weekend
Annual Leave: 28 days
Location: PACT Sanctuary, River Farm, Woodrising, Hingham, Norfolk NR9 4PJ

Job Purpose
Providing general reception and administrative support within a small team.

Main Duties and Responsibilities

  • Answering telephones
  • Greeting visitors to the Sanctuary
  • Liaising with the public regarding wildlife rescue and rehoming requests
  • Sorting and distributing post
  • Updating databases
  • Routine financial processes
  • To work as part of a team and individually
  • Complying with the sanctuary’s health and safety policies, reducing risks within the working environment, raising any concerns with Managers/Supervisors.
  • To undertake other duties as required by the Manager/Supervisor.
  • Assisting with Sanctuary Open Days
  • Work bank holidays and weekends where needed.

Person Specification:

  • A genuine interest in animal care/welfare.
  • Strong administration experience within a busy office environment


  • Good knowledge of Microsoft Office/365 (particularly Excel) and Databases

Skills and Competencies:

  • Excellent communication skills.
  • Able to use initiative.
  • Ability to multitask.
  • Good organisational skills.
  • Strong team player.

First Aid Certificate

Personal Qualities

  • A passion for animal welfare.
  • Calm, hardworking and patient.
  • Reliable and flexible approach to work.
  • The ability to remain calm under pressure.
  • The ability to work well with minimal supervision or alone.


  • Full current UK driving licence (Location does not have public transport)

Screening Check Requirements

The sanctuary has a legal responsibility to ensure all of its workers and employees have the legal right to live and work in the UK. Any offer of employment will be subject to the sanctuary verifying you are eligible to work in the UK before you start work. Details of how to meet right to work checks can be found at:

Application Process

To apply for this vacancy, please send your CV with a covering letter outlining how you meet the required criteria to Hayley Simmons, Office Manager, PACT Animal Sanctuary, River Farm, Woodrising, Hingham, NR9 4PJ or by email

We are committed to championing equality and diversity in all aspects of employment and encourage expressions of interest and applications from candidates from all communities and diversity of backgrounds.

The closing date for applications is 15/10/22

Job Type: Full-time


  • On-site parking
  • Employee Assistance Programme (EAP)


  • 7.5 hour shift

Ability to commute/relocate:

  • Hingham, Norwich, NR9 4PJ: reliably commute or plan to relocate before starting work (required)


Opportunity to become a PACT Trustee

Charity Trustees are the people who share ultimate responsibility for governing a charity and directing how it is managed and run.Trustees are not expected to take part in the day-to-day running of the charity but are responsible, as a group, for the overall governance and strategic direction. To do this effectively our board includes representatives from various backgrounds and areas of expertise. We are currently looking in particular for trustees in the following areas to provide strategic guidance to the board.

  • veterinary /animal welfare
  • IT
  • accountancy
  • legal
  • marketing

Experience of animal welfare, whilst a bonus, is not essential, with the ideal candidates needing only an empathy with our aims and an interest in helping to guide our work.

PACT embraces the diversity of perspectives on animal welfare to inform our day-to-day work and would like the trustee membership to reflect this. We encourage expressions of interest from currently under-represented groups.

If you are interested in applying to become a PACT trustee, then please forward a letter of interest and your CV to David Wilkinson by 30th October 2022  via email 


Volunteer Fundraising Assistant

Help organise and run fundraising events with our fundraising team.

To apply email

Volunteer Drivers Buddy

Volunteer vacancy to help our van driver one or two days a week Monday and Wednesday 


Volunteer Shop Help

Volunteer vacancy to help in our Dereham charity shop any hours or days to suit 

Email  or ring Dereham shop 01362 854101

More volunteer vacancies