Staff Vacancies

Opportunity to become a PACT Trustee

Charity Trustees are the people who share ultimate responsibility for governing a charity and directing how it is managed and run.Trustees are not expected to take part in the day-to-day running of the charity but are responsible, as a group, for the overall governance and strategic direction. To do this effectively our board includes representatives from various backgrounds and areas of expertise. We are currently looking in particular for trustees in the following areas to provide strategic guidance to the board.

  • veterinary /animal welfare
  • IT
  • accountancy
  • legal
  • marketing

Experience of animal welfare, whilst a bonus, is not essential, with the ideal candidates needing only an empathy with our aims and an interest in helping to guide our work.

PACT embraces the diversity of perspectives on animal welfare to inform our day-to-day work and would like the trustee membership to reflect this. We encourage expressions of interest from currently under-represented groups.

If you are interested in applying to become a PACT trustee, then please forward a letter of interest and your CV to David Wilkinson via email 


Shop Manager Dereham

Job title: Shop Manager Dereham

Department: Retail

Responsible to: Regional Retail Manager

Contract Type: Permanent

Probation Period: 6 months

Salary/Hourly Rate: £10 per hour

Hours of work: 35 hours per Monday to Saturday with a day off in the week

Annual Leave: 28 days

Location: PACT Charity shop 6-8a Norwich Street, Dereham, Norfolk NR19 1BX

Job Purpose

Managing a retail charity shop, staff and volunteers


Main Duties and Responsibilities

  • Managing a large shop which sells furniture

  • Knowledge of furniture sales and deliveries

  • High customer service standards

  • High standards of merchandising

  • Till use, cashing up and banking

  • Steaming, sorting and pricing

  • To work as part of a team and individually

  • Complying with health and safety policies

  • Must be hands on as high levels of donations and large furniture

  • Recruiting and training staff and volunteers

  • Working Monday to Saturday with a day off in the week

  • Work bank holidays when needed

Person Specification:



  • A genuine interest in animal care/welfare.

  • Strong Retail experience within a busy retail environment


  • Good knowledge in charity retail

Skills and Competencies:


  • Excellent communication skills.

  • Able to use initiative.

  • Ability to multitask.

  • Good organisational skills.

  • Strong team player.

Personal Qualities

  • A passion for animal welfare.

  • Calm, hard working and patient.

  • Reliable and flexible approach to work.

  • The ability to remain calm under pressure.

  • The ability to work well with volunteers, staff or alone.



  • Full current UK driving licence would be preferred

Screening Check Requirements

The Charity has a legal responsibility to ensure all of its workers and employees have the legal right to live and work in the UK. Any offer of employment will be subject to the sanctuary verifying you are eligible to work in the UK before you start work. Details of how to meet right to work checks can be found at:

Application Process

To apply for this vacancy, please send your CV with a covering letter outlining how you meet the required criteria to Janet Morris, Regional Retail Manager

We are committed to championing equality and diversity in all aspects of employment and encourage expressions of interest and applications from candidates from all communities and diversity of backgrounds.

The closing date for applications is 14-11-2022

Job Type: Full-time Permanent


  • Employee Assistance Programme (EAP)


Volunteer Fundraising Assistant

Help organise and run fundraising events with our fundraising team.

To apply email

Volunteer Drivers Buddy

Volunteer vacancy to help our van driver one or two days a week Monday and Wednesday 


Volunteer Shop Help

Volunteer vacancy to help in our Dereham charity shop any hours or days to suit 

Email  or ring Dereham shop 01362 854101

More volunteer vacancies